Alpviram

Privacy Policy

PRIVACY POLICY

Last updated: August 2026

At Alpviram, we respect your privacy and are committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how we protect it.

  1. Information We May Collect

Depending on how you use our website or services, we may collect:

  • Name
  • Mobile number and WhatsApp number
  • Email address
  • Date of birth
  • Gender
  • Height and weight
  • Information provided in enquiries or messages
  • Health, medical, injury, physical limitation or other wellness-related information that you voluntarily provide for the purpose of receiving appropriate yoga instruction
  • Any other information that you voluntarily provide to us.

We only seek information that is relevant to providing our services or responding to your enquiry.

  1. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and messages
  • Communicate with you about our yoga classes and services
  • Register and manage your participation in yoga classes
  • Understand relevant physical or health-related information so our instructors can provide appropriate yoga guidance
  • Contact you regarding your classes, registration or enquiries
  • Improve our website, classes and services
  • Maintain records necessary for the operation of our services.

We will not use your personal information for unrelated purposes without appropriate notice or consent where required.

  1. Health and Wellness Information

If you voluntarily provide information about your health, medical conditions, injuries, physical limitations, medications or other wellness-related matters, Alpviram may use that information for purposes related to providing appropriate yoga instruction and communicating with you about our services.

You should provide only information that you are comfortable sharing and that is relevant to your yoga practice.

Yoga instruction provided by Alpviram is for wellness and educational purposes and is not a substitute for diagnosis, treatment or medical advice from a qualified healthcare professional.

  1. Live Online Classes and Video Privacy

Live online yoga classes may be conducted through third-party video conferencing platforms such as Zoom or Google Meet.

Alpviram does not record, publicly broadcast or share participants’ personal video feeds or live sessions without prior consent.

Participants are responsible for reviewing and following the privacy policies and terms of the third-party video platform they use to attend the classes.

  1. Payments and Third-Party Services

Payments for Alpviram services may be processed through third-party payment service providers.

When a payment is made through a third-party payment provider, payment information may be collected and processed directly by that provider in accordance with its own privacy policy, security practices and terms.

Alpviram may receive limited transaction-related information, such as payment status, transaction reference or order details, when necessary to confirm and manage a payment.

We do not intentionally store complete debit card, credit card, banking or other sensitive payment credentials on our website.

  1. Sharing of Information

We do not sell or rent your personal information.

We may use trusted third-party service providers that help us operate our website, communication systems, payment services, forms, class management or other services.

Information may be shared with such providers only when reasonably necessary to provide or operate the relevant service.

We may also disclose information where required by applicable law or where reasonably necessary to protect the rights, safety or security of Alpviram, our users or others.

  1. WhatsApp and Communication

If you provide your mobile number or WhatsApp number, we may use it to communicate with you regarding enquiries, class registration, schedules, updates or other matters related to the services you have requested.

  1. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality, improve user experience and understand how the website is used.

Third-party services used on the website may also use cookies or similar technologies according to their own privacy policies.

  1. Data Security

We take reasonable measures to protect the personal information provided to us from unauthorised access, misuse, loss or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

  1. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate records, comply with applicable legal requirements, or resolve disputes.

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal or operational requirements.

  1. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request information about the personal data we hold about you, request correction of inaccurate information, request deletion where applicable, or withdraw consent where consent is the basis for processing.

To make a privacy-related request, please contact Alpviram through our Contact page.

  1. Children’s Privacy

Our services are not intended to collect personal information from children without appropriate involvement or consent of a parent or legal guardian where required.

If you believe that a child has provided personal information to us without appropriate permission, please contact us.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

  1. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way Alpviram handles personal information, please contact us through the Contact page or using the contact information provided there.

Alpviram
Website: www.alpviram.com